Be Courteous includes which practice?

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Multiple Choice

Be Courteous includes which practice?

Explanation:
Courteous customer service starts with the first impression you give, and a genuine smile is the clearest signal of warmth, respect, and readiness to help. Greeting with a smile lets the customer feel welcome and valued, setting a positive tone for the entire interaction. The other options undermine clear communication or professionalism: jargon can confuse, eating or drinking while talking distracts from the conversation, and while avoiding phone interruptions is good practice, it doesn’t convey the immediate courtesy shown by a friendly greeting.

Courteous customer service starts with the first impression you give, and a genuine smile is the clearest signal of warmth, respect, and readiness to help. Greeting with a smile lets the customer feel welcome and valued, setting a positive tone for the entire interaction. The other options undermine clear communication or professionalism: jargon can confuse, eating or drinking while talking distracts from the conversation, and while avoiding phone interruptions is good practice, it doesn’t convey the immediate courtesy shown by a friendly greeting.

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