Which principle corresponds to "Don't make promises you can't keep"?

• A. Principle 5
• B. Principle 8
• C. Principle 9
• D. Principle 10

Answer: (D)

Reliability and integrity in commitments mean not making promises you can't keep. When you promise a deadline or outcome, you’re setting an expectation others rely on. If you later can’t meet it, trust erodes and plans unravel. The best approach is to assess what you can realistically deliver, set feasible timelines, and communicate any constraints early. If something changes, renegotiate or adjust rather than sticking to an unachievable promise. This direct focus on following through on what you say is why this principle fits the description. Other principles touch on honesty or clear communication, but the strongest emphasis here is on accountability for promises.