Which principle emphasizes continuous improvement?

• A. Go the extra mile.
• B. Look for ways that you can improve.
• C. Don't make promises you cannot keep.
• D. Aggressive and passive

Answer: (B)

Continuous improvement is about continually seeking ways to enhance processes, skills, and outcomes, and then acting on small, ongoing changes. The statement that says look for ways that you can improve captures that proactive, ongoing mindset exactly, making it the best fit. In practice, this mindset is like Kaizen: regularly assessing performance and identifying adjustments that can yield better results over time. The other phrases describe related ideas but not the same continuous improvement focus: going the extra mile signals extra effort in the moment without implying an ongoing development process; don’t make promises you cannot keep is about reliability; aggressive and passive describes behavior extremes rather than a sustained improvement principle.