Which set of behaviors best describes active listening?

• A. Focus, Eye Contact, Concentration, and Effective Body Language
• B. Reading from a script
• C. Focus only
• D. Checking the clock frequently

Answer: (A)

Active listening means giving your full attention to the speaker and signaling that you’re engaged through both your focus and your nonverbal cues. Maintaining eye contact, concentrating on what’s being said, and using open, purposeful body language show you are processing the message and ready to respond thoughtfully. This combination helps you catch details, understand tone, and ask appropriate questions, which are all keys to truly understanding the speaker.

Reading from a script removes genuine engagement and spontaneity. Focusing on one aspect (like only paying attention) misses the important nonverbal signals that convey interest and understanding. Checking the clock signals distraction and impatience, breaking the flow of conversation.

So, focus, eye contact, concentration, and effective body language together best capture active listening.